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Your Privacy Matters

Privacy Policy

Transparent, secure, and responsible data handling practices that protect your privacy while delivering exceptional services.

Last updated: 16 October 2025

Data Protection

End-to-end encryption and secure storage

Transparency

Clear communication about data usage

User Control

You control your data and preferences

At BritAILabs Limited ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and services.

This policy applies to all our applications, including but not limited to NutriFit AI, TreeCare, and any future applications we develop. By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information

  • • Account information (name, email address, profile picture)
  • • Health and fitness data (when using health-related apps)
  • • Usage preferences and settings
  • • Contact information for customer support

Usage Data

  • • App usage patterns and features accessed
  • • Device information (model, operating system, version)
  • • IP address and location data (when necessary)
  • • Crash reports and performance metrics

Technical Data

  • • Authentication tokens and session data
  • • API usage logs and analytics
  • • Error logs and debugging information
  • • Performance and optimization data

OpenAI Integration

We use OpenAI's API services for AI-powered features in our applications. Your data is processed securely:

  • • Data is encrypted in transit using TLS 1.3
  • • No data is stored permanently on OpenAI servers
  • • OpenAI does not use your data for training their models
  • • All API requests are logged for security and debugging

Google Gemini Integration

We integrate with Google Gemini for advanced AI capabilities:

  • • Data processing follows Google's privacy standards
  • • User data is not associated with Google accounts
  • • Temporary data processing for immediate responses
  • • Compliance with Google's data processing terms

Other AI Services

We may integrate with additional AI services as needed:

  • • All third-party integrations are vetted for security
  • • Data sharing is minimized to essential information only
  • • Regular security audits of third-party services
  • • User notification for any new data processing activities

Service Delivery

Provide and maintain our applications and services

Personalization

Customize features and content based on your preferences

AI Processing

Enable AI-powered features and recommendations

Analytics

Analyze usage patterns to improve our services

Support

Provide customer support and respond to inquiries

Security

Protect against fraud and ensure platform security

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict access controls and authentication mechanisms protect your data

Regular Audits

Regular security audits and penetration testing ensure ongoing protection

Incident Response

Comprehensive incident response procedures for any security events

Access

Request access to your personal data

Correction

Correct inaccurate or incomplete data

Deletion

Request deletion of your personal data

Portability

Export your data in a portable format

Objection

Object to certain processing activities

Withdrawal

Withdraw consent at any time

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@britailabs.com
General Contact: contact@britailabs.com
Address: BritAILabs Limited, London, UK

We will respond to your inquiry within 30 days of receipt.

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • • Posting the new Privacy Policy on this page
  • • Updating the "Last updated" date (16 October 2025)
  • • Sending you an email notification for significant changes
  • • Displaying a prominent notice in our applications

Your continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.

Questions About Your Privacy?

We're here to help. Contact our privacy team for any questions or concerns.

Contact Privacy Team